Terms of Use
Last updated: July 7, 2026
The agreement
By creating an account or using WrenchCalls, you agree to these terms. If you’re using the service for a business, you confirm you’re authorized to act for it.
What we do
We build, run, and optimize advertising campaigns on your behalf across platforms like Google and Meta, and route the resulting calls and leads to you. We provide the management and technology; the ad platforms deliver the ads.
Fees and ad budget
You pay a flat monthly management fee for your plan. Separately, your advertising budget is billed directly to the ad platforms (Google, Meta), not by us. Management fees are billed monthly in advance through our payment processor and are non-refundable except where required by law. It’s month to month — cancel anytime and we stop spending immediately, with no cancellation fee.
Leads and results
We work to generate qualified calls, but we do not guarantee a specific number of leads, jobs, or revenue — advertising results vary by market, budget, season, and competition. Where your plan offers lead credits, you may dispute an unqualified lead (wrong number, spam, out of area, or a service you don’t offer) and we’ll credit it per the plan terms.
Your responsibilities
You agree to answer or return the calls we send, to provide accurate business information, to hold any licenses your work requires, and to comply with the ad platforms’ policies. You’re responsible for the services you deliver to your own customers.
Accounts run on our platform
We operate your campaigns within our managed advertising platform so you don’t have to build or connect anything. Your call history and campaign data are yours to export. Some channels (such as Google Local Services) require the platform’s own verification of your license, insurance, and background before they can run.
Acceptable use
You may not use WrenchCalls for unlawful, deceptive, or prohibited advertising, or in violation of any ad platform’s rules. We may pause or end service for violations.
Disclaimers and liability
The service is provided “as is.” To the fullest extent permitted by law, we disclaim implied warranties, and our total liability for any claim is limited to the management fees you paid us in the three months before the claim. We are not liable for indirect or consequential damages, or for the acts of third-party platforms.
Changes and termination
We may update these terms and will post changes here. Either party may end the agreement at any time. Sections that by their nature should survive termination (fees owed, disclaimers, limitations) will survive.
Contact
Questions about these terms? Ask our AI assistant or email the address in the footer.
Template notice: this is a plain-language starting point, not legal advice. Have counsel review and adapt it — including your legal entity, governing-law and dispute-resolution clauses, and the specifics of your lead-credit and refund promises — before charging customers.